Technical Writing on Thad Fowler

Concept document

Mon, 01 Jan 0001 00:00:00 +0000

Concept documents bridge users’ existing knowledge with the information they need to use a product. My “About Chronologue Relay P2P Protocols”—which appears on a website created with the Sphinx static site generator—models this type of documentation.

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On the Chronologue documentation site

PDF copy, with subsections collapsed

PDF copy, with subsections expanded

Background

I wrote “About Chronologue Relay P2P Protocols” as a contributor to The Good Docs Project, an open-source project that offers templates and resources to advance documentation best practices.

How-to doc sequence

Mon, 01 Jan 0001 00:00:00 +0000

How-to documents lead readers through a set of steps to achieve a specific goal. The following onboarding articles, which I published in Confluence for The Good Docs Project, provide an example of this type of documentation.

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Use GitLab to find your first task (PDF)

Get your work rolling using GitLab (PDF)

Track work item progress in GitLab (PDF)

Background

The Good Docs Project knowledge base team developed an onboarding guide to support new contributors. As a member of (and later a co-lead of) the team, I wrote this series to enable readers to:

Technical

Mon, 01 Jan 0001 00:00:00 +0000

User personas

Mon, 01 Jan 0001 00:00:00 +0000

User personas provide a representation of a product or service’s users. Product development teams leverage these models to center their work on authentic human needs. Technical writers, for their part, develop personas to inform and heighten documentation’s user focus, improving users’ experience with the product and fostering trust.

The following user personas, developed in a collaborative open-source project, show my attentiveness to user needs.

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New release—"About Chronologue Relay P2P Protocols"

Fri, 12 Jun 2026 00:00:00 +0000

I’m pleased to share the publication of a new concept document:

“About Chronologue Relay P2P Protocols,” on the Chronologue documentation site

This doc shipped as part of The Good Docs Project’s Iron Release (1.6):

The Good Docs Project’s Iron release announcement

It models the The Good Docs Project’s Concept template in action. Access the template in GitLab:

Core documentation template pack